Coming Together: Our Manager’s Fall Kickoff Meeting
As the seasons change, so too does the energy and focus within our team. This fall, our store managers from all five locations came together with the buying team, e-commerce manager, marketing manager, social media manager, and other key players for our highly anticipated Fall Manager’s Kickoff Meeting. It was a truly meaningful gathering — one that gave us a chance to reflect, recharge, and realign as we head into the busiest and most exciting season of the year.
Reflecting on the Year So Far
Our meeting began with thoughtful mid-year reflections, where we shared both successes and struggles openly and honestly. Celebrating wins reminds us of the progress we’ve made, while acknowledging challenges fuels our commitment to continuous improvement. This collaborative atmosphere of trust and transparency set the tone for the entire gathering.
Aligning Vision & Goals for Q3 & Q4
With a clear view of where we stand, we looked ahead to our goals for the third and fourth quarters. These months are critical for our business, and it’s vital that our entire team—from store floors to marketing desks—is aligned and energized. We dove into strategies to amplify our strengths and address areas for growth, ensuring we’re poised to deliver exceptional experiences for every client.
Leadership, Hospitality & Team Success
A highlight of the day was the store managers’ discussion around the pillars of success in leading their teams and creating welcoming, hospitable environments in their locations. Their insights highlighted the power of leadership that inspires, motivates, and cultivates a sense of belonging—not just among employees, but for every visitor who walks through our doors.
Tackling Pain Points Head-On
Identifying pain points in our customer service was an important part of the conversation. We were honest about where improvements are needed, and this clarity gives us a roadmap to elevate the client experience across all our stores. Together, we’re committed to making every interaction warm, seamless, and memorable.
Laughter, Connection & Community
Beyond the work, our kickoff meeting was filled with laughter, lively conversations, and genuine connection over a delicious dinner. Moments like these remind us that we’re more than colleagues—we’re a community. Recharging in each other’s company strengthens the foundation for the months ahead. Bring on fall & winter!